Of course it is annoying if you have a complaint about the service as you have experienced.
However, we kindly ask you to give. By your complaint via email to the customer contact department
This may be by email, regular mail and / or telephone.
Our staff of customer contact department will review the complaint and attempt to everyone's satisfaction the complaint to resolve. Our data:
(Mon / Fri 10.00-16.00)
After receiving your complaint, you will receive a confirmation.
We will reply to your complaint within 14 days of receipt, should it need more time, we will notify you of this.
You have a cooling off period of 14 days without giving a reason to return the product commencing on the date of receipt of the product. The product can only be unused and, if possible, in original packaging returned. For returning the order, the return costs at your expense.